To make change happen…

We usually need several things to come together before we actually make a change. 1. See that the change is possible We learn what’s possible through exposure (seeing a thing happen or be done), experience (doing things ourselves that suggest…

Thousand year old wisdom*: on oxen and mangers

Where there are no oxen, the manger is empty,    but from the strength of an ox come abundant harvests. The Bible – Book of Proverbs Oxen are hungry beasts. If you worked a farm and owned a pair, it might be…

Tim Ferriss on time management as priority management

This is a piece of advice from The Four Hour Work Week that I need to re-learn and re-apply on a regular basis: Slow down and remember this: Most things make no difference. Being busy is a form of laziness…

3012: On DriverlessCrocodiles, Robert the Bruce and spiders

Celebration time: on 14th November DC hit 3,000 views. It’s worth noting (as always) that in internet terms, this is the tiniest number. It’s also worth noting that it’s signficant to me, and I’m happy about it – and thank…

Resource: Sam Altman’s Startup Playbook

Y Combinator’s Sam Altman has put together a “playbook” of the advice and insight commonly shared with founders of the startups they fund. You can view it in HTML and epub here and listen to it online here (but not,…

Customer hierarchy (2)

It’s well accepted that great organisations focus on delighting their customers. But we talk less about managing the sometimes conflicting needs of multiple customers (see yesterday’s post). A good way to manage this tension is to draw up a customer…

Customer hierarchy (1)

It’s good to keep your products – and I include services as part of product – as focused as possible on the needs of your customers. One catch is that you are almost certainly serving multiple costumers: The people you…

The Toolkit – Part 1: Foundations (10) – early stage mission statements

It’s possible that in the early stages of your project or organisation you have no clear idea about how to make progress towards your vision. This is fine. In these cases you can choose to: delay officially launching and sharing…

The Toolkit – Part 1: Foundations (9) – stable vision, evolving mission

Once you’ve got a clear vision (the “why” of what you do) and a clear mission (how you think you’re going to do it), we’re almost ready to move on to the “what” – the things your team is going…

Scissor skills [guest post]

I pride myself on my ability to cut a good straight line. I enjoy the feel of scissors slicing through a fresh piece of paper: the beginning of some kind of a creation. I don’t remember the process of learning…