The Toolkit – Part 1: Foundations (13) – blood and bone

This post is part of the working draft of the DriverlessCrocodile Toolkit (read more here). I’d love comments, links to resources related to the theme, and original contributions. If you’ve worked through a process of defining your values, vision, mission,…

The Toolkit – Part 1: Foundations (11) – transmission (mission to action)

This post is part of the working draft of the DriverlessCrocodile Toolkit (read more here). I’d love comments, links to resources related to the theme, and original contributions. We’ve worked from organisational Values (Foundations 1- 4) to Vision (Foundations 5-6)…

Burn rate (3): revenue first (better before cheaper)

Given the formula [available cash / (income – expenditure), there are two obvious ways to extend your organisation’s life: you can increase income (revenue) or reduce expenditure. Revenue First You need to think about revenue first because without income it…

Five Questions: Janice Whyne

The health and future of your team, project, organisation, profit margin etc. can hinge on your ability to sufficiently understand the nature of existing relationships, and your ability to appropriately maintain them. Janice Whyne 1. Introduce yourself: who are you,…

The Toolkit – Part 1: Foundations (8) – a shorter mission statement

This post is another go at mission statements – mixing Peter Drucker’s description of a mission statement as “a concise statement of purpose” (it should fit on a t-shirt!) with the idea that mission should have a bit more of…

Who pays? (client / user edition)

It means all kinds of things if the client or user of a non-profit organisation’s services pays. The organisation will be focused on the client, and their needs – “She who pays the piper calls the tune.” The non-profit will…

Who pays? (Donor edition)

“Who pays?” is an important question for all sorts of reasons. In the world of non-profits, donors often pay. This can mean: That the charity is free to act in the best interests of the people it seeks to serve,…

Tim O’Reilly on debugging your organisation

The skill of debugging is to figure out what you really told your program to do instead of what you thought you told your program to do. Tim O’Reilly quoting Andrew Singer on The Product Science Podcast Tim O’Reilly takes…

Yardstick: more capacity

If you’re feeling overwhelmed or that progress is slow, it may help to look back at last year, when you probably felt the same. A good question to ask is “How much capacity do we have now, compared with this…

Resources: Steve Blank Playlist

If you’re not familiar with Steve Blank, start here: The Principles of Lean “No business plan survives first contact with customers.” On Acting on Customer Discovery If you’re going to go out and discover whether customers like your idea or…