Obviously

If they knew what you knew, felt how you felt, had the right perspective, it would be obvious to them too. But they don’t. This means that – assuming that it’s necessary and helpful to point out the obvious in this case – the way you do it matters a lot: What are you going to do to help you…

Stimulus and response

MIND THE GAP… … is good advice: If you’re prone to saying things you regret. If you’re feeling snappy. When you’re under pressure. Most of the time. As we learn to mind the gap – first to see it as it whistles by; then to squeeze in a tiny breath and moderate our response; and then (in time) to pause…

Hand-washing, face masks and cultural hygiene

The best reason for washing your hands at regular intervals isn’t protecting yourself. You might only rarely wash your hands and still never get sick. This might be because you’re a clean sort of person, or it could be because you have a strong immune system. In this case, the best reason for washing your hands regularly is to protect…

Responsive (1): In good time

The way we respond to people – family, colleagues, strangers – carries a lot of information. Any response at all suggests that someone matters – whether because we like them or they’re otherwise important to us, or because they’re somehow in our way. The speed of our responses to people speaks volumes, and can send mixed messages. A fast response…

Amazon-style press release for the Driverlessbookadile

This post is the fulfilment of one of this week’s 12 Week Year goals for DriverlessCroc. It’s a first draft of an Amazon-style press release used to develop a product. Pins with Flags On The landscape of building a small organisation There is no roadmap for successfully building a charity or social enterprise: if there was an easy path, someone…

Front foot (1)

It’s good to be on the front foot – to know where you’re going, to be moving things in the right direction, to be proactive, to be setting the terms. We sometimes find ourselves on the front foot due to luck and circumstance – but being there consistently and staying there takes thought and preparation. There’s the long term discipline…

Mission statement example: Airbnb mission statement and values

Here’s great mission statement from Airbnb. Our Mission: Create a world where anyone can belong anywhere It’s an audacious, incredibly rewarding mission that our increasingly diverse team is dedicated to achieving. Airbnb is built around the idea that everyone should be able to take the perfect trip, including where they stay, what they do, and who they meet. To that…

Resource: Robert Cialdini’s “Influence” distilled – the science of persuasion

Robert Cialdini’s “Influence” is a really useful tool for understanding some of the key building blocks of persuasion, and is a marketing classic. This video contains Cialdini’s own summary of the book. Disclaimer In his words, “understanding these shortcuts and employing them in an ethical manner can significantly increase the chances that someone will be persuaded by your request.” (emphasis…

The Toolkit – Part 1: Foundations (9) – stable vision, evolving mission

This post is part of the working draft of the DriverlessCrocodile Toolkit (read more here). I’d love comments, links to resources related to the theme, and original contributions. Once you’ve got a clear vision (the “why” of what you do) and a clear mission (how you think you’re going to do it), we’re almost ready to move on to the…