Robert Cialdini’s “Influence” is a really useful tool for understanding some of the key building blocks of persuasion, and is a marketing classic. This video contains Cialdini’s own summary of the book. Disclaimer In his words, “understanding these shortcuts and…
Tag: communication
This post is part of the working draft of the DriverlessCrocodile Toolkit (read more here). I’d love comments, links to resources related to the theme, and original contributions. Once you’ve got a clear vision (the “why” of what you do)…
All art, therefore, appeals primarily to the senses, and the artistic aim when expressing itself in written words must also make its appeal through the senses, if its highest desire is to reach the secret spring of responsive emotions. It…
Assuming the best of other people is usually the best position to assume. Here are some reasons for this: 1) There’s a double-distortion going on in our interactions: we think that we’re nicer and more reasonable – and our foibles…
“Why do you look at the speck of sawdust in your brother’s eye and pay no attention to the plank in your own eye? How can you say to your brother, ‘Let me take the speck out of your eye,’ when…
anchor.fm comes highly recommended as free-to-use-with -almost-no-limits one-stop-shop for podcasting. It’s apparently brilliant, intuitive and powerful, and an easy way to get your podcast onto googlepodcasts, apple, Spotify etc. It’s on the hitlist – more soon! Thanks to Ryan for…
We’re always telling stories about who we are, where we’ve come from and where we going. We tell stories about what’s good and what’s bad, what should be and what shouldn’t. We tell ourselves stories about what’s possible and why…
Ironically – considering the frequency with which school children use it for exactly this purpose – the Oxford English Dictionary never set out to specify “correct” spelling. For “mackerel”, the second edition in 1989 listed 19 alternative spellings. The unearthing…
Don’t talk so much. Instead be so good that for your clients …there’s nothing at all Except the space in-between Finding out what you’re called And repeating your name Kaiser Chiefs: Ruby
I was reading an article – a thoughtful, well researched, nicely structured, neatly expressed piece of writing about something important – when I came across the typo. “Ha!” ran my interior monologue. “This person is an idiot. I am smarter…