Making the call

In touch is better than out of touch. If you’re wondering if you should get in touch, you probably should. “How are you doing?” “What are you thinking about?” “Here’s what I’m thinking about.” “Do we understand each other?” If not – “Are our stories accurate?” Whether we do or not – “How can we fix it?” “Do we trust…

Ben Horowitz on building companies: “the horror”

I love Ben Horowitz’s frankness about the struggle and mess of building organisations. Be encouraged. … there’s was a lot of focus on business models and market sizing and segmentation and these things, but when you’re in the company and when you’re building it, you know it really is about a whole other set of things. It’s about the struggle,…

Charles Darwin on teamwork and cooperation

When two tribes of primeval man, living in the same country, came into competition, if (other circumstances being equal) the one tribe included a great number of courageous, sympathetic and faithful members, who were always ready to warn each other of danger, to aid and defend each other, this tribe would succeed better and conquer the other. Let it be…

The edge of control

… works if you’re a rally driver – some of the time. Spend much time there and you will crash, which is fine if you’re driving for sport and crashing is part of the game. But if you’re going a long way and taking people with you, you’ll need to drive within your limits. It’s obvious. So how are you…

Your team of AIs

Kevin Kelly’s writing about AI, and specifically types of AI (rather than the monolithic general-intelligence-that’s-smarter-than-we-are-and-gets-rapidly-smarter-still that we worry about) has got me thinking about my colleagues: is it helpful to imagine them as if they were AIs available for collaboration? It raises thoughts and questions like: They are really smart and very valuable collaborators; What is their intelligence optimised for?…

Tom Peters: “What Diversity Problem?”

This is Tom Peters on Diversity in 1994’s The Pursuit of Wow!: Diversity problem? Hurdle? Diversity creates one and only one thing: opportunity. Business, in the mad global marketplace [1994!], needs a rush of serious creativity. Creativity is, invariably, a byproduct of sparks, new views, juxtaposed interests etc. How does a company acquire those assets? Diversity! … It seems obvious…

Chief Problem Solver

You’re not just the CEO or the CIO … Expand your title to see your role as the CPS – the Chief Problem Solver. In other words, solving problems isn’t something that you dread, it’s something that you do. It’s who you are. The honest truth is that anyone can point out a problem… but a leader does something about…

Customer hierarchy (1)

It’s good to keep your products – and I include services as part of product – as focused as possible on the needs of your customers. One catch is that you are almost certainly serving multiple costumers: The people you hope to impact with your product End users of your product The people choosing and buying your product Any other…

Right place

The right group will work well anywhere, but that doesn’t mean that they don’t work better in the right kind of place. If the place is comfortable. If logistics are as simple and easy as possible. If the facilities work. If the food is good. If the spaces work. If it feels nice. … then you’ve given yourself a head…