Design matters: refrigerator control dial
I know that the higher number usually means colder, but every time I adjust a fridge’s temperature I feel a degree of uncertainty. Do MAX… Read More »Design matters: refrigerator control dial
design
The second time through the process
When you’re making a new system – a workflow, a procedure for quality control or process management, a new tool for others to use –… Read More »The second time through the process
50 a day (shopfront)
About 50 people pass through DriverlessCrocodile each day (Welcome!). If 2020 taught us anything, it’s that 50 people is plenty for something contagious to spread.… Read More »50 a day (shopfront)
Incremental innovation: coffee cups from Ikea
It’s a small thing, but it’s very thoughtful of them. Ikea (they probably got the idea from someone else) added drainage slots to the bases… Read More »Incremental innovation: coffee cups from Ikea
Steve Jobs on working backwards from customer experience
“The hardest thing is, how do [those features] fit into a cohesive vision? … One of the things I’ve always found is that you’ve got… Read More »Steve Jobs on working backwards from customer experience
Crossing bridges
There’s a reason that most marketers advise us to sell things to people who are already buying: getting something important into the hands of people… Read More »Crossing bridges
Knotty problems
A good knot: Solves a problem Is easy to remember Is easy to tie Is easy to check Is strong (causes as little reduction in… Read More »Knotty problems
Design Singapore: Changi airport (1)
It’s simple, but so rarely done well: put yourself in your customers’ shoes at every point of interaction with your organisation and ask “What do… Read More »Design Singapore: Changi airport (1)
Marks and Spencer as disruptive innovators
Marks and Spencer have been a mainstay of British retail for more than 100 years, so it’s hard to imagine them as disruptive innovators –… Read More »Marks and Spencer as disruptive innovators
Atoms are the new bits
Bonus goal for 2019: 3D-print something. Chris Anderson at the Long Now Foundation on the New Industrial Revolution (full video).