The aim is that every member of the team knows:
- What you’re working towards and why
- What each person’s role is (in general terms)
- What their specific job is and why it’s important
- How to actually do their job (technical skill)
- Where they can get help
- What qualities they’re expected to bring to their work (kindness, enthusiasm, creativity, generosity, rigour, trust, the benefit of the doubt, alacrity, openness…)
- How they’ll know if they’ve done the job well.
Easier said than done.