Access to an unlimited world of information is a powerful augmentation of human capability, but it still has prerequisites. Before she could make an exquisite dessert by watching a YouTube video, my stepdaughter had to know how to use an iPad. She had to know how to search on YouTube. She had to know that a world of content was there for the taking. At O’Reilly, we call this structural literacy.
Users without structural literacy about how to use computers struggle to use them. They learn by rote. Going from an iPhone to Android, or the reverse, or from PC to Mac, or even from one version of software to another, is difficult for them. These same people have no trouble getting into a strange car and orientating themselves. “Where is that darned lever to open the gas cap?” they ask. They know it’s got to be there somewhere. Someone with structural literacy knows what to look for. They have a functional map of how things ought to work. Those lacking that map are helpless.
The level and type of structural literacy required differs with the type of work you do. Today’s startups, increasingly embedding software and services into devices, require foundational skills in electrical and mechanical engineering, and even “trade” skills such as soldering… Teachers are far more effective if they are broadly familiar with the culture and context of their students.Tim O’Reilly – WTF?: What’s the Future and Why It’s Up to Us