Your role (1)

If you’re leading an organisation or a team, a big part of your job is to help others to do their jobs.

The reference escapes me, but I’m pretty sure Peter Drucker used the phrase “to make the work meaningful and the worker effective.”

Making work meaningful is about vision. It means making sure people understand why what they do is important. What’s the point? Who are you there to serve? What difference are you making as a whole, and what difference will it make if a team member does this particular job and does it well?

Making the worker effective is about helping your colleagues to do their roles as well as they can. At its core, the best way to do this seems to be to equip them with useful tools. This means stuff like computers, vehicles, resources. It means equipping them with processes that work – “this is how we train a teacher to teach reading”, “this is how we respond to an email and process a sale”. And most useful of all, it means equipping your team with the tools to make decisions (often these come back to your vision and values) and giving them the information they need to make new tools.

There’s a hierarchy in there somewhere.

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