Richard Hackman‘s second lens on teams and team performance is about the team getting better at what it does over time.
If you’re leading a team, your evaluation of the team’s performance can’t be based solely on whether you delivered the goods last time. You’ve got a bigger picture to think about, including whether your team is getting better over time.
Team growth is key too: “What happens to the team itself over time? Does it grow in capability? Is it a better performing unit after its completed this project than it was before?Richard Hackman
As your team delivers the goods this time, is it getting stronger and better able to deliver the goods next
- Is the team clear about a shared vision what it’s trying to achieve and where it’s going?
- Are your values being strengthened through this project or are they compromised and in danger of withering?
- Are you developing shared standards and practices that will make doing the same jobs easier tomorrow?
- Are team members getting better at their individual roles?
- Are you getting better at communicating, cooperating, helping each other out, having fun while you work?
- Is the wrapper of essential resources and partnerships around the team being strengthened? (think ecosystem, not machine)
I listened to Andy Kaufman interviewing Richard Hackman on the People and Projects Podcast.