Thank you for contacting Zoom Billing! This is Name. I can see that you’ve been transferred here from a different department. We value your time and if could allow me 3-5 minutes to review your previous conversation, that will ensure we don’t have to start from scratch.
That is: “Your time is important to us. Please wait – so that we can save some of it.”
I like it because it’s both honest and respectful of my priorities.