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A good customer service line from Zoom

Thank you for contacting Zoom Billing! This is Name. I can see that you’ve been transferred here from a different department. We value your time and if could allow me 3-5 minutes to review your previous conversation, that will ensure we don’t have to start from scratch.

That is: “Your time is important to us. Please wait – so that we can save some of it.”

I like it because it’s both honest and respectful of my priorities.

I'd love to hear your thoughts and recommended resources...