Be explicit. Use these words – damn it! – and not some HR gobbledy-gook equivalents:
– Saying “Thank You”
– Being warm
– Better people
– No jerks
– No shitheads
I cannot think of any position in any company of any size where these twelve characteristics would not pay off.
BE EXPLICIT.Tom Peters – The Excellence Dividend
USE THESE EXACT WORDS.
I’m a Tom Peters fan. He goes on to add “People who have been in trouble,” and “Nonconformity.”
The Excellence Dividend is… excellent. Fun and excellent. Highly recommend.