Responsive (2): Your voice
Being “responsive” is more than a question of timing. Your voice and “default” tone matter. Your voice What do you sound like as you respond… Read More »Responsive (2): Your voice
Being “responsive” is more than a question of timing. Your voice and “default” tone matter. Your voice What do you sound like as you respond… Read More »Responsive (2): Your voice
Here’s great mission statement from Airbnb. Our Mission: Create a world where anyone can belong anywhere It’s an audacious, incredibly rewarding mission that our increasingly… Read More »Mission statement example: Airbnb mission statement and values
Be explicit. Use these words – damn it! – and not some HR gobbledy-gook equivalents: – Listening– Caring– Smiling– Saying “Thank You”– Being warm– Nice–… Read More »Tom Peters: the bottom line for hiring
Business, like any other institution, has important results that are incapable of being measured. Any experienced executive will know companies or industries that are bound… Read More »Peter Drucker on metrics as misdirection
This post is part of the working draft of the DriverlessCrocodile Toolkit (read more here). I’d love comments, links to resources related to the theme,… Read More »The Toolkit – Part 1: Foundations (4)
This post is part of the working draft of the DriverlessCrocodile Toolkit (read more here). I’d love comments, links to resources related to the theme,… Read More »The Toolkit – Part 1: Foundations (3)
Knowledge workers demand economic rewards… Their absence is a deterrent. But their presence is not enough… [Knowledge workers] need opportunity; they need achievement; they need… Read More »Peter Drucker on pay and rewards for knowledge workers
Mistakes of technique … are to be expected and – to a degree – accepted. You’ll drop catches, make miss-hits, typos, errors of arithmetic. These… Read More »No mistakes. No regrets. (2)
This post is part of the working draft of the DriverlessCrocodile Toolkit (read more here). I’d love comments, links to resources related to the theme,… Read More »The Toolkit – Part 1: Foundations (2)
“Why do you look at the speck of sawdust in your brother’s eye and pay no attention to the plank in your own eye? How can… Read More »Eyes. Sawdust. Planks.