Just one chapter

If you could write a book – any kind of book – with a group of other people, who would they be? What would the book be about? And if you had to contribute a chapter – just one – what subject would you choose, and what do you have to say about it? Go and write your chapter.* Then…

Starting line

Where’s the starting line? Sometimes we’re a few steps further down the track than the people we want to take with us:  we’ve given it more thought, we’ve done it before. We want it more. We’re so keen to get people over the finish-line that we don’t notice that they’re still milling around at the start – or even that…

A great place to work

More from Tom Peters – slides copied in with his encouragement to preserve the idiosyncratic formatting.***** Tom Peters: Richard Branson on the purpose of business: More of these at tompeters.com and excellencenow.com

Bootstrapping the non-profit organisation Rule 1: Real Work for Clients First

This is the first in a series applying Seth Godin’s rules of bootstrapping¬†(see also here) to building a non-profit organisation. Rule 1: Ship Real Work “Planning and coordination are fine, but not if they don’t lead to real work. Don’t spend time trying to please [middleman-funder-etc] –¬†the real work is figuring out how to engage with and serve your customer.…

The meat is on the street

John Wimber, founder of the Vineyard movement of churches, wasn’t renowned as a systematic religious teacher. Apparently people would ask him “John, when are you going to teach us the deep and crucial stuff – where’s the meat?” And he’d answer: “The meat is on the street.” That is, “Go out into the world. You will learn the deep truths…

Intelligences

Imagine you are in charge of developing an artificial intelligence. Your AI has the ability to move into the world and mingle with human beings, all the while augmenting both its physical capability and its intelligence. In time, your AI will certainly be able to perform many tasks that would help the people around it. It will be smarter, stronger,…

Why you?

Imagine someone else made a product very much like yours… No. Imagine that someone else was selling exactly your product, doing your thing, only slightly cheaper. What would make your customers still want to buy it from you? If you can’t think of an answer to that question, think harder, or start looking for the exit. If you’ve got an…

A broken promise

I was on the receiving end of a broken promise a couple of weeks ago: a cancelled flight. The airline gave me a refund, but nothing for out of pocket expenses or lost time. They won’t reimburse me me because I didn’t accept their offer of a recovery flight, despite the proposed flight getting to my destination several hours after…

Steve Krug on Simplicity

The last of three posts on the themes of clarity, simplicity and focus – here’s Steve Krug from his incredibly helpful and practical Don’t Make Me Think: “Don’t make me think!” For as long as I can remember, I’ve been telling people that this is my first law of usability. It’s the overriding principle – the ultimate tie breaker when…

Making and communicating solutions

The idea is this: If you know how to solve a problem but can’t communicate it to others in a way that actually results in it getting solved… you don’t actually have a full solution.