Stimulus and response
MIND THE GAP… … is good advice: If you’re prone to saying things you regret. If you’re feeling snappy. When you’re under pressure. Most of… Read More »Stimulus and response
responsiveness
Responsive (3): Good tone
Outside a close circle of family and friends, the voice you respond in is rarely (just) your own – it’s also the voice of your… Read More »Responsive (3): Good tone
Responsive (2): Your voice
Being “responsive” is more than a question of timing. Your voice and “default” tone matter. Your voice What do you sound like as you respond… Read More »Responsive (2): Your voice
Responsive (1): In good time
The way we respond to people – family, colleagues, strangers – carries a lot of information. Any response at all suggests that someone matters –… Read More »Responsive (1): In good time