Tom Peters: the bottom line for hiring

Be explicit. Use these words – damn it! – and not some HR gobbledy-gook equivalents: – Listening– Caring– Smiling– Saying “Thank You”– Being warm– Nice– Empathy– Better people– Character– No jerks– No shitheads I cannot think of any position in any company of any size where these twelve characteristics would not pay off. Can you? I repeat: BE EXPLICIT.USE THESE…

Personal recommendations

… are a great way to find contractors and colleagues. If someone you trust can recommend someone, you have a chance to save yourself a bundle of time and probably money. Big But But there’s a but. Look for a ringing endorsement. If the person recommending is vague or cagey when you press, or if we’re talking about the friend…

Raising the average (2)

The basic principle is that when you’re recruiting, you should be seeking to raise the average of your team, bringing in people who increase the level of energy, skill, and possibilities available – and who raise the bar in terms of commitment to your aims and values. This is a helpful rule of thumb, but there are two problems with…

Brian Chesky on culture and hiring well

Our first employee was our first engineer and I think we looked for him for four or five months. I probably looked through thousands of people and I probably interviewed hundreds of people. … Some people ask, why did you take so much time on hiring your first engineer? And here’s how we thought about it: I kind of felt…