Structure Counts: Information Architecture reading list and who’s who

I know almost nothing about Information Architecture, but I’ve been thinking a lot about structuring information recently. Here’s the metaphor: Jacques Carelman‘s famous Coffee pot for Masochists. All the pieces are there, but it just. doesn’t. work. We’ve all used badly put together tools, instruction manuals, software, doors. At best they’re slower and frustrate us. At worst, they cause us to…