Specs, laws and floors

A spec sets standards and defines output, and laws set the boundaries of acceptable behaviour. They are indispensable, but here’s the thing: specs and laws are always floors. You can’t legislate the maximum. There is always an extra mile. There…

Ben Horowitz – The Hard Thing About Hard Things

This is a great cut-the-crap book about management and building a company. It’s most relevant to the the tech world, but there are plenty of gems here that are relevant to anyone – he’s especially good on shaping your culture…

Expectations: tell us what you do

We’re staying at a simple hotel in North Sulawesi. The setting is idyllic. Our hosts are unfailingly pleasant and helpful. Good food is served three times a day, at regular times… plus or minus an hour. Our room is cleaned……