A good customer service line from Zoom
Thank you for contacting Zoom Billing! This is Name. I can see that you’ve been transferred here from a different department. We value your time… Read More »A good customer service line from Zoom
Thank you for contacting Zoom Billing! This is Name. I can see that you’ve been transferred here from a different department. We value your time… Read More »A good customer service line from Zoom
Here’s a lesson in UX (User Experience) design from Waitrose, the UK supermarket chain. Waitrose: Here’s a nice little window so you can see the… Read More »A well designed paper bag from Waitrose
“The hardest thing is, how do [those features] fit into a cohesive vision? … One of the things I’ve always found is that you’ve got… Read More »Steve Jobs on working backwards from customer experience