Bottleneck: little jobs and emotional friction

Thanks to JG. A particularly troublesome breed of little job are things left undone that hold up the work of other people – a decision that needs your input (or for you to decide), a design that needs your approval,…

Project phase, organisation size and specialisation

A friend shared this great analogy* for how teams work at different project phases. Early phase: Golfing Buddies (2-3 players) In the early phase of a project you and a partner or two (if you have any!) do all the…

Friction (2): emotional friction

This is a different kind of friction: the uncertainty, delay and discomfort that comes from lack of trust or understanding. Like bureaucratic or procedural friction, emotional friction slows us down and makes things more difficult than they need to be.…

Starting line

Where’s the starting line for your project? How good does someone need to be to… Work for you? Work with you? For you to work for them? What type of ‘good’ are you looking for? It’s highly likely that the…

Taking the temperature

What do you do to keep an eye on how your team is doing – as individuals and a team? A less-structured meeting (or part of a regular meeting) can really help: a chance for everyone to check in, say…

Seth Godin on recruiting: raise the average

That next person you hire – are you lowering the average, or raising the average? ‘Cause if you’re lowering the average of your team because you’re in a hurry, when are you going to stop lowering the average of your…