Hard conversations

…aren’t supposed to be easy. The person you need to have the conversation with might be a peer, a friend, a long-term colleague. The conversations are uncomfortable in the planning, in the preparation and in the aftermath – often because…

Seth Godin on responsibility

Following on from yesterday’s post about supervision, here are some links to Seth Godin on responsibility: Rules and responsibility “Use your best judgment.” Bureaucracies have a very hard time saying this to their staff. They create an endless series of…

Supervision

What are you worried about? Why do you want this person or task supervised? How much time and effort will the recording and reporting cost the person being supervised? How much motivation and goodwill? Is the supervision actually going to…

Responsibility

Whether you’re improving your own work or helping others improve theirs,* it pays to spend time talking about who is responsible for what – and what you hope people will take responsibility for as they grow into their roles. There…

Spec-ulation

If you’re asking someone to do something for you, an appropriate spec goes a long way. A good spec saves everyone time and effort* and demonstrates that you value the work and other people’s time and energy. You might include…

Peter Drucker on social responsibility

A business that does not show a profit at least equal to its cost of capital is irresponsible; it wastes society’s resources. Economic profit performance is the base without which business cannot discharge any other responsibilities, cannot be a good…

Externalities

We’re familiar with the externalities of industrial production and consumption. They’re fairly predictable, and often visible. Even air pollution, the silent killer, is usually visible when it happens, before the poison spreads. It’s a perfect example of a negative externality…

Trust

Make your systems strong. Have a clear process: where does the money come from, where does it go? Account for it transparently: how are movements of money planned, approved, recorded, tracked and evidenced? Have checks and controls: Who sets things…

Show me the money

Love it or loathe it, you’ve got to know where the money’s going to come from, and where it all goes. Get it right from the start – it’s essential to the health and credibility of your project or organisation.…

A downhill slope (find others)

If you’re in a book group, social pressure is going to get you to read that book. The act of joining the book group is the hard part. Once you’re in the book group, the books are going to get…