Bottleneck: little jobs and emotional friction
Thanks to JG. A particularly troublesome breed of little job are things left undone that hold up the work of other people – a decision… Read More »Bottleneck: little jobs and emotional friction
Thanks to JG. A particularly troublesome breed of little job are things left undone that hold up the work of other people – a decision… Read More »Bottleneck: little jobs and emotional friction
Mental Overhead Another type of friction we experience is from the ongoing mental overhead of having too many balls in the air. Unfinished projects, unanswered… Read More »Friction (4): mental overhead and nameless dread
Friction in the wrong places slows us down and drains our energy, but it has its uses: Friction in processes or emotional friction it’s often… Read More »Friction (3): when friction helps
This is a different kind of friction: the uncertainty, delay and discomfort that comes from lack of trust or understanding. Like bureaucratic or procedural friction,… Read More »Friction (2): emotional friction
Friction is anything that makes it harder to for us to get something done – buy a product or use a service, do our jobs,… Read More »Friction (1): costs to convenience
is caused by things in your working day that you live with or work around but that sap your time, energy or attention and make… Read More »Organisational friction
“I’ll get it to you next week.” Discounting the future is a double-edged sword. First, we find it easier to commit to events further in… Read More »Double discounting the future
Social agreeableness – being able to get along with other people, being “low friction” – is a sort-of-virtue. It’s a helpful enabler of community and… Read More »Agreeableness and amiability
Tyler Cowen thinks this is the best interview question of all time. I’m skeptical, but concede that it’s a good way of taking a snapshot… Read More »Retrospective: DriverlessCrocodile Open Browser Tabs, December 2022
This simple question gives a reasonable at-a-glance assessment of your team’s effectiveness. It diagnoses: If anyone is making clear plans at all; If you have… Read More »“Do the things we plan actually happen?”