3012: On DriverlessCrocodiles, Robert the Bruce and spiders

Celebration time: on 14th November DC hit 3,000 views. It’s worth noting (as always) that in internet terms, this is the tiniest number. It’s also worth noting that it’s signficant to me, and I’m happy about it – and thank…

Customer hierarchy (1)

It’s good to keep your products – and I include services as part of product – as focused as possible on the needs of your customers. One catch is that you are almost certainly serving multiple costumers: The people you…

The Toolkit – Part 1: Foundations (10) – early stage mission statements

It’s possible that in the early stages of your project or organisation you have no clear idea about how to make progress towards your vision. This is fine. In these cases you can choose to: delay officially launching and sharing…

Burn rate (1): the formula

Your organisation’s burn rate is the amount of money you “burn” each month to do what you do. It’s a simple sum, but few organisations seem to keep a close eye on it. Expenses How much are you spending each…

The Toolkit – Part 1: Foundations (8) – a shorter mission statement

This post is another go at mission statements – mixing Peter Drucker’s description of a mission statement as “a concise statement of purpose” (it should fit on a t-shirt!) with the idea that mission should have a bit more of…

The Toolkit – Part 1: Foundations (7) – mission statements revisited

In this post I explained the difference between vision and mission statements like this: If a vision statement is a statement about ends (the world you’re working to make a reality), a mission statement is about means: what are the…

Who pays? (Donor edition)

“Who pays?” is an important question for all sorts of reasons. In the world of non-profits, donors often pay. This can mean: That the charity is free to act in the best interests of the people it seeks to serve,…

Ben Horowitz on leadership and making unpopular decisions

This is from Ben Horowitz in a fantastic interview on building a successful culture in your organisation. Highly recommend. If you make decisions that everybody likes all the time then those are the decisions they would have made without you,…

While the iron is hot

Of course it’s a good idea to strike while the iron is hot. If striking iron is what you do and you find some hot iron you should strike before it gets cold. It’s far better to strike than to…

Easier than sometimes

“Definitely, once a week,” is easier than “sometimes,” and “daily” is easier than once a week. A daily ritual keeps something front-of-mind, makes it almost automatic, ensures that whatever else happens, a small step gets made. Once the pattern is…