Voices

This is true all the time, but it’s more relevant than ever in months like the one we’re having, and probably for several months ahead: it matters which voices you listen to. Here are two recent quotes from Seth Godin about this – the first about who shouts loudest, who we listen to, and our choice to lead instead of…

Striding Edge

One of the most famous walks in England is along a high ridge in the Lake District called Striding Edge. It runs to the east of the mountain called Helvellyn, one of the highest mountains in England, and particularly in bad weather, one of the most dangerous. Most English mountains are relatively safe, but that’s one of the ones that…

In a world of billions (Kevin Kelly on 1000 True Fans)

In a world in which you have direct contact with your audience, and you’re not going through the intermediate of a publisher, studio, record label, but you actually have your fans that you’re getting the money directly from… If you could get a certain amount of money from them directly every year, the number that you would need to make…

Hand-washing, face masks and cultural hygiene

The best reason for washing your hands at regular intervals isn’t protecting yourself. You might only rarely wash your hands and still never get sick. This might be because you’re a clean sort of person, or it could be because you have a strong immune system. In this case, the best reason for washing your hands regularly is to protect…

Bark less, wag more

Rule 12. Be Kind – everyone is in a battle We go through life judging others. I’ve often wondered if one of the reasons we sometimes judge ourselves harshly is to give ourselves an excuse for judging those around us harshly as well. Judging has many virtues. It helps us decide who to spend time with, who to work with,…

Responsive (3): Good tone

Outside a close circle of family and friends, the voice you respond in is rarely (just) your own – it’s also the voice of your project or organisation, or of your department or team. These means that these questions about your tone of voice apply to the groups you’re speaking for too. As far as it lies with you, how…

Responsive (2): Your voice

Being “responsive” is more than a question of timing. Your voice and “default” tone matter. Your voice What do you sound like as you respond to others? What would you like to sound like? It might help to make a list: Friendly, open and available – even when saying “no”; Positive / “can do” / constructive / helpful; Interested /…

The competition

However well things are going, from time to time you might get worried about the competition – people who do what you do, who look like they might be doing it better or cheaper. It’s important to know what’s going on, to think about what you can learn and why. And it’s even more important to think about what it…

Speed x time

When someone overtakes you – or you cruise past someone else – there are things you need to know before you can feel bad or good about yourself.* How long have they been running?How far have they come, and how far are they planning to go?How far did they run yesterday?Is “fast” even their aim?Is it yours?What did they have…

Just one chapter

If you could write a book – any kind of book – with a group of other people, who would they be? What would the book be about? And if you had to contribute a chapter – just one – what subject would you choose, and what do you have to say about it? Go and write your chapter.* Then…