Bottleneck: little jobs and emotional friction
Thanks to JG. A particularly troublesome breed of little job are things left undone that hold up the work of other people – a decision… Read More »Bottleneck: little jobs and emotional friction
Thanks to JG. A particularly troublesome breed of little job are things left undone that hold up the work of other people – a decision… Read More »Bottleneck: little jobs and emotional friction
Mental Overhead Another type of friction we experience is from the ongoing mental overhead of having too many balls in the air. Unfinished projects, unanswered… Read More »Friction (4): mental overhead and nameless dread
Friction in the wrong places slows us down and drains our energy, but it has its uses: Friction in processes or emotional friction it’s often… Read More »Friction (3): when friction helps
This is a different kind of friction: the uncertainty, delay and discomfort that comes from lack of trust or understanding. Like bureaucratic or procedural friction,… Read More »Friction (2): emotional friction
Friction is anything that makes it harder to for us to get something done – buy a product or use a service, do our jobs,… Read More »Friction (1): costs to convenience
is caused by things in your working day that you live with or work around but that sap your time, energy or attention and make… Read More »Organisational friction
QUEEN GERTRUDEGood Hamlet, cast thy nighted colour off,And let thine eye look like a friend on Denmark.Do not for ever with thy vailed lidsSeek for… Read More »That Within Which Passeth Show (on Isomorphic Mimicry)
A neighbourhood cat has been leaving unwelcome deposits on our porch with impressive (and elusive) regularity. You can’t let things like this bother you: dealing… Read More »Crap Arising; or, Catch It
Your organisation can live for a long time with deep cultural problems: broken attitudes to people, to the work, to the people you’re trying to… Read More »A Hole in the Heart
I like pleasure spiked with painAnd music is my aeroplaneIt’s my aeroplaneSongbird sweet and sour JaneAnd music is my aeroplaneIt’s my aeroplane Red Hot Chili… Read More »Aeroplane; or, Business and Pleasure